Can it be sent to X country?
We are working to come to your country! Some country regulations don't allow us to ship the Travel Box to your hometown yet. Please always ask your travel agent first before ordering your TravelBox.
When will the Travel Box be delivered to my home?
Once payment is done, it takes between 2 or 3 business days boxing your Travel Experience and organizing all the paperwork. Afterwards, the box starts its journey to your selected destination.
We will provide you with a tracking number to follow the path of your experience. Apart from that, we kindly ask you to tell us when the experience arrives at its destination to continue with the next steps.
How many people can enjoy the Travel Box experience?
You can split the box between as many people as you wish, we suggest keeping the group of max four people. If there are more people in your party, it’s better to get an extra box.
Also, you can share the experience with people who are not in the same location as you by ordering an extra box (or more than one!) for them and join the sesion all together!
Is the price given per person?
No, the price shown in our website is per box, you can order as many boxes as you want!
I’ve already ordered my experience and the payment link has just arrived but the price is given per participant, is this correct?
Yes, this is correct - unfortunately, the payment platform doesn’t speak our Travel Box language quite yet so if it is said participants please read this as boxes. Here is an example, if you want to order one box (up to 4 people in the same location) you only need to select "one participant".
Can I take my experience at any time?
Once you have your Travel Box between your hand the session will be arranged between you, your travel agent and the sommelier. We will find the best time for the wine session according to the time zones.
Can I personalize my Travel Box?
Yes, you can do it - just ask your travel agent how to do this. We love to personalize our experiences!
Can anyone take these experiences?
Yes, of course! You can take it on your own, you can share it, you can buy it for a different person, you can send it as a gift… everyone is welcome/all ideas are welcome! Some experiences have their own limitations, The Wine Experience is only for those who have reached the legal age and are eligible to consume alcoholic drinks according to local laws.